QA TESTING PROJECT
Sajilo Sahayata Support Platform
QA Tester
Project Overview
Performed QA testing and frontend support for a service-oriented support system. Focused on usability testing, form validation, API response handling, and responsive UI behavior across devices.
Problem Statement
A service support platform needed thorough testing of its ticket creation, API response handling, and responsive interface to ensure reliable user support operations.
Key Features
- Support ticket creation and tracking
- REST API integration testing
- Form validation and error handling
- Responsive dashboard layout
- User notification system
QA & Testing Details
Tested ticket creation workflows including form validation and API response handling. Validated responsive UI behavior across devices. Performed usability testing on the support dashboard. Documented and reported bugs with reproduction steps.
Screenshots